The Federal Passenger Company provides a cargo transportation service on domestic passenger trains in the Russian Federationon special conditions.This service is available to both private individuals and organisations.
Cargo is accepted for transportationas cargo luggage if its weight does not exceed 30 kg and the sum of its three measurements, length, width and height, do not exceed 180 cm.
Cargo transportation does not need to be accompanied. Dispatching/receiving cargo luggage can be done at the pick-up/drop-off points indicated in the table.
Detailed information on destinations, delivery times, cost, and opening time of the pick-up/drop-off points can be obtained from the pick-up/drop-off points at the stations in the cities indicated.
PICK-UP/DROP-OFF POINTS FOR EXTRA-LARGE LUGGAGE UNDER SPECIAL CONDITIONS
| Town/City | Address | Business Hours | Extra-Large Luggage Drop-Offand Handling (Yes/No) | Issue of Extra-Large Luggage (Yes/No) |
|
Moscow |
Kazan Station, Komsomolskaya Square,Building No. 2, Entrance No. 2, Hall No. 2, Service Centre |
*24/7 |
yes |
yes |
| Kazan Station, Komsomolskaya Square, Building No. 2, Deluxe Lounge | 24/7 Break 01:00- 05:00 |
yes | yes | |
| Yaroslavl Station, Komsomolskaya Square, Building No.5, Hall No. 2 opposite the NeoPharm chemist’s, Service Centre | *Daily 08:00- 20:00 | yes | yes | |
| Yaroslavl Station, Komsomolskaya Square, Building No.5, 2nd floor, Deluxe Lounge | 24/7 Break 01:00- 05:00 | yes | yes | |
| Riga Station, Riga Square, Building No.1, 1st floor | Daily, except Tuesday and Saturday, 11:00- 16:00. Break 13:00- 14:00 | yes | yes | |
| Kursk Station, Zemlaynoi Wall Street, Building No.29, Railway Station 1st Floor, opposite the central entrance, Service Centre | *Daily 09:00- 21:00 | yes | yes | |
| Kursk Station, Zemlaynoi Wall Street, Building No.29, in the premises opposite the VIP waiting room | 24/7 Break 01:00- 05:00 | yes | yes | |
| Belorusskaya Station, Tverskoi Zastavy Square, Building No.7, Information Window | Daily 08:00- 20:00 Break 13:00- 14:00 | yes | yes | |
| Paveletsky Station, Paveletskaya Square, Building No. 1A, Entrance No. 4, 1st floor Drop-Off and Pick-up/Issuance of Shipments in the Information Bureau (call the telephone number indicated on the Information Bureau window to call the staff) | Daily 05:00- 24:00. Breaks 07:30-08:00, 10:00-10:20, 13:00-14:00, 15:00-15:20, 17:00-17:20, 19:30-20:00, 22:00-22:20 | yes | yes | |
| Leningrad Station, Komsomolskaya Square Building No.3, 2nd floor | 24/7 Break 01:00- 05:00 | yes | yes | |
| Kiev Station, Kiev Station Square, Building No. 1, 1st floor, Information Bureau | 24/7 Break 01:00- 05:00 | yes | yes | |
| Saint Petersburg | Moscow Station, Nevsky Prospekt, Building No. 85, 1st floor, Service Centre | 24/7 | no | yes |
| Vitebsky Station, Zagorodny Prospekt, Building No. 52, 2nd floor, The Illuminated Hall, Window No. 16 | 24/7 Break 01:00- 05:00 | yes | yes | |
| Ladoga Station, Zanevsky Prospekt, Building No. 73, at the long-distance ticket offices (next to Ticket Office No. 2) | Daily, Drop-off 09:00- 19:00; Issuance 09:00- 20:00 | yes | yes | |
| Moscow Station, Nevsky Prospekt, Building No. 85, 1st floor | 24/7 Break 01:00- 05:00 | yes | yes | |
| Abakan | Vokzalnaya Street, Building No. 17, 1st floor of the railway station building in the premises of the Duty Officer of the Rest Room | In accordance with the station’s business hours | yes | yes |
| Alexandrov | Vokzalnaya Street, Building No. 10, Station Master’s Office | Monday-Thursday 08:00- 17:00, Friday 08:00- 15:45, lunch 12:00- 12:45, Saturday- Sunday closed | no | yes |
| Anapa | Anapa Station Stationary Left Luggage 1st Platform | In accordance with the station’s business hours | yes | yes |
| Angarsk | Lenin Street, Building No.1, 2nd floor of the station building near the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Apatity | Trydovaya Street, Building No. 1, 1st floor of the railway station | 24/7 Breaks 14:00- 15:00, 03:00- 04:00 | yes | yes |
| Arzamaz | Krasnyi Put Street, Building No.44, 1st floor in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Armavir | Mira Street, Building No.22, premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | no | yes |
| Vokzalnaya Street, Building No.9, premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes | |
| Arkhangelsk | Squareof the 60th, Building No.2, Anniversary of October, 1st floor (Left Luggage Room), issuance: premises of the Duty Assistant to the Station Masteron the 2nd floor | Dispatch: daily 10:00- 21:00 Receipt: 24/7 | yes | yes |
| Arkhara | Privokzalnaya Street, Building No.4, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Astrakhan | Vokzalnaya Square, Building No.1, Vokzalnaya Square Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Achinsk | Privokzalnaya Street Building No.7, in the premises of the Duty Assistant to the Station Master, Information Bureau | In accordance with the station’s business hours | yes | yes |
| Babaevo | Privokzalnaya Street Building No.1, The Station Hall Duty Assistant in the passenger building | In accordance with the station’s business hours | yes | yes |
| Babushkin | Vokzalnaya Street, Building No.16, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Balakovo | Vokzalnaya Street, Building No.4, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Balashov | Nizhnaya Street, Building No.50, Office of the Duty Assistant to the Station Master(1st floor, waiting room) | In accordance with the station’s business hours | yes | yes |
| Balezino | Korolenko Street, Building No.2, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Barabinsk | Putevaya Street, Building No.18, the office of the Station Duty officer | In accordance with the station’s business hours | yes | yes |
| Barnaul | Victory Square /Ploshchad Pobedy Building No.10, the office of the Station Duty officer | In accordance with the station’s business hours | yes | yes |
| Belgorod | Vokzalnaya Street, Building No.1, Railway Station, Central Entrance, 2nd floor, Service Centre | *Monday- Friday 09:00- 19:00, Saturday- Sunday 09:00- 16:00 | yes | yes |
| Vokzalnaya Street, Building No.1, the office of the Station Duty officer | In accordance with the station’s business hours | yes | yes | |
| Belovo | Yubileinaya Street Building No.1, the office of the Station Duty officer | In accordance with the station’s business hours | yes | yes |
| Belogorsk | Vokzalnaya Street, Building No.16, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Belomorsk | Zheleznodorozhnaya Street, Building No.56, on the 1st floor of the railway station | 24/7 Break 11:00- 14:00, 03:30- 06:30 | yes | yes |
| Belorechensk | Peronnaya Street, Building No.56, Duty Assistant to the Station Master | In accordance with the station’s business hours | no | yes |
| Bikin | Privokzalnaya Square, Building No.1, 1st floor, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Bira | Vokzalnaya Street, Building No.1, 1st floor, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Birobidzhan | Kalinina Street, Building No.10, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Blagoveshchensk | Stantsionaya Street, Building No.70, 1st floor in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Bogotol | Vokzalnaya Street, Building No.6, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Bologoye | Vokzalnyi Pereulok, Building No.7, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Borzya | Zheleznodorozhnaya Street, Building No.42, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Borisoglebsk | May Day Street, Building No.92, Office of the Station Duty Master | In accordance with the station’s business hours | yes | yes |
| Bryansk | Rechnaya Street, Building No.2-a, 1st floor, Information Bureau | In accordance with the station’s business hours | yes | yes |
| Bugulma | Clubnaya Street, Building No.9a, Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Buzuluk | 1stLiniya Street, Building No.28n, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Bureya | Vokzalnaya Street, Building No.3, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Vanino | Zheleznodorozhnaya Street, Building No.1, Duty Assistant to the Station Master | Daily, 08:00- 20:00 (local time) | yes | yes |
| Vekovka | Vekovka Train Station, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Velikiye Luki | Privokzalnaya Square, Building No.1, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Veliky Novgorod | October Street,Building No.5, Waiting Room No. 2 | Monday- Saturday 09:00- 21:00, break 14:00- 15:00, Sunday- day off | yes | yes |
| October Street,Building No.5, in the left luggage room, storekeeper or Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes | |
| Velsk | Privokzalnaya Street Building No.45, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Verhny Ufaley | Vokzalnaya Street, Building No.5, 1nd floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Verkhnyaya Inta | Matrosova Street, Building No.3, in the premises of the Duty Assistant to the Station Master, 1st floor | In accordance with the station’s business hours | yes | yes |
| Vihorevka | Sovietskaya Street, Building No.32, on the 1st floor of the station building at the assistant station Manager on duty | In accordance with the station’s business hours | yes | yes |
| Vladivostok | Aleutskaya Street, Building No.4, Duty Officer for Issuing Certificates | Daily 08:00- 20:00 | yes | yes |
| Vladikavkaz | Markova Street, Building No.24, in the premises of the Duty Assistant to the Station Master, 1st floor, Suburban Hall | In accordance with the station’s business hours | yes | yes |
| Vladimir | Vokzalnaya Street, Building No.2, on the 1st floor in the Information Bureau | 08:00- 20:00, in accordance with the station’s business hours | yes | yes |
| Volgograd | Privokzalnaya Square, Building No.1, 1st floor, Information Window, central entrance to the railway station building | In accordance with the station’s business hours | yes | yes |
| Vologda | Babushkina Square, Building No.5, in the premises of the Duty Assistant to the Station Master, 1st floor | In accordance with the station’s business hours | yes | yes |
| Volkhov | Privokzalnaya Square, Building No.1, Premises of Information Bureau at the station | Monday- Friday 09:30- 16:30 | yes | yes |
| Vorkuta | Privokzalnaya Square, Building No.18, Premises of the Duty Assistant of the Station Masteron the 1st floor | Dispatch: 08:00- 12:00 daily. Receipt: 24/7 06:00- 22:00 daily | yes | yes |
| Voronezh | General Chernyakhovsky Square, Building No.1, Office of the Duty Officer for issuing certificates | In accordance with the station’s business hours | yes | yes |
| Volgogradskaya Street, Building No. 48 k, Office of the Station Master | In accordance with the station’s business hours | yes | yes | |
| Vishny Volochok | Vishny Volochok Station, Kazansky Prospekt, railway station, on the station’s 1st floor | 08:00- 17:00, Friday 08:00- 16:00 | yes | yes |
| Vyazemsky | Zheleznodorozhnaya Street, Building No.11, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Vyazniki | Mikroyaon Novovyazniki, Privokzalnaya Street Building No.1, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Vyatskie Polyany | Privokzalnaya Street Building No.1, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Georgievsk | Privokzalnaya Square, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Gryazi | Gryazi Voronezh Station, Privokzalnya Street, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Dalnerechensk | Ussuriyskya Station,Duty Assistant to the Station Master Building No.55 | In accordance with the station’s business hours | yes | yes |
| Dzerzhinsk | Privokzalnaya Street Building No.1, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Dimitrovgrad | Vokzalnaya Street, Building No.28, Information Bureau, 1st floor | In accordance with the station’s business hours | yes | yes |
| Dno | Nevskaya Street,Building No.4, premises of the Duty Officer of the Railway Station Hall in the passenger building | In accordance with the station’s business hours | yes | yes |
| Druzhinino | Druzhinino Station, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Yekaterinburg | Vokzalnaya Street, Building No.22, Railway Station, 2nd floor, 7th Hall, Internet Cafe | *24/7 | yes | yes |
| Vokzalnaya Street, Building No.22, 2nd floor, Central Hall, Information Desk between waiting rooms No.5 and No. 6 | In accordance with the station’s business hours | yes | yes | |
| Yelets | Privokzalnaya Street, Building No. 1, Information Bureau, Yelets Railway Office | In accordance with the station’s business hours | yes | yes |
| Zheleznodorozhny | Vokzalnaya Street, Building No.1, in the premises of the Station Master | Daily 08:00- 17:00 | no | yes |
| Zabaikalsk | Zheleznodorozhnaya Street, Building No.1, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Zavitaya | Stantionnaya Street, Building No.7, 1st floor in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Zavodoukovsk | Vokzalnaya Street, Building No.44/1, Zavodoykovskaya Station, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Zalari | Orzhonikidze Street, Salari Station, premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Zima | Vokzalnaya Street, Building No.14, on the 1stFloor of the Station Building, at the Duty Assistant of the Station Master | In accordance with the station’s business hours | yes | yes |
| Zlatoust | P.P. Anosova Street Building No.180 A, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Zuevka | 1st Sovietskaya Street, Building No.19 a, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Ivanovo | Vokzalnaya Street, Building No.3, on the 1stFloor of the Station Building, drop-off: Left Luggage Room; Pick-up: premises of the Duty Assistant to the Station Master | Dispatch: daily 08:00- 20:00 daily. Receipt: 24/7 | yes | yes |
| Izhevsk | Lenin Street, Building No.4a,9th Window/Ticket Office | Daily 09:00- 19:00 | no | yes |
| Druzhba Street, Building No.16, 1st floor of Building No. 1, Deluxe Lounge | In accordance with the station’s business hours | yes | yes | |
| Ilanskiy | 28 December Street, Building No.32, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Irkutsk | Chelnokova Street, Building No. 1, 2nd entrance to the station building, Deluxe Lounge | In accordance with the station’s business hours | yes | yes |
| Ishim | Privokzalnaya Square, Building No.6, in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Yoshkar-Ola |
Yanalova Street, Building No. 3, 1st floor in thelong-term rest room of the administrator’spremises |
In accordance with the station’s business hours | yes | yes |
| Kazan | Vorovskaya Street, Building No. 33, Railway Station | 24/7 | no | yes |
| Station Duty Officer, Chernyshevskaya Street, Building No. 36-A, Transport and Transfer Terminal, Suburban Station Building, next to Kazan Passenger Station, in the premises of the Assistant Duty Officer to the Station Master |
Daily 08:30- 11:30, 15:30- 18:30, 20:00- 21:30. Upon delivery of parcels |
yes | yes | |
| Kamensk-Uralsky | Privokzalnaya Street, Building No. 13, 1st floor, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Kamensk-Shakhtinsky | Privokzalnaya Square, Building No.1, on the 1st floor in the Information Bureau | In accordance with the station’s business hours | yes | yes |
| Kamen-na-Obi | Magistralnaya Street, Building No.10, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kamyshlov | Krasnye Orlov Street, Building No. 83, 1st floor, office of the station duty | In accordance with the station’s business hours | yes | yes |
| Kanash | Zheleznodorozhnaya Street, Building No.30, on the 1st floor in the premises of the Deluxe Lounge in the left luggage room | In accordance with the station’s business hours | yes | yes |
| Kandalaksha | Murmansk Street, Building No.13. 1st floor of the railway station | Monday-Friday 09:30- 16:30 | yes | yes |
| Kansk | Street Imeni Gazety Vlast Sovetov, Building No.2, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kartaly | Pushkin Street, Building No.15, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Karymskoe | Vokzalnaya Street, Building No.15, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kemerovo | Kuznetsky Prospekt, Building No. 79, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Kem' | Kirova Street, Building No.2, on the 1st floor of the building of the railway station | Monday-Friday 09:30- 16:30 | yes | yes |
| Kirov | Komsomolskaya Street, Building No. 42, 2nd floor, to the right of the entrance through the waiting room, Service Centre | Monday-Friday 08:00- 20:00, Saturday Sunday and holidays 08:00- 10:00, 16:00- 20:00 | yes | yes |
| Komsomolskaya Street, Building No. 42, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes | |
| Kizlyar | Privokzalnaya Square, Building No.1, Premises of the Duty Assistant of the Station Masteron the 1st floor | Daily 07:30-20:30 | yes | yes |
| Kineshma | Ostrovskaya Street, Building No.33, Premises of the Duty Assistant of the Station Masteron | Daily, 06:00- 21:00 | yeds | yes |
| Kislovodsk | Vokzalnaya Square, Building No.15, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Kovrov | Oktyabrskaya Street, Building No.10 Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Kagalym | Prospekt Neftyanikov, Building No.9, Office of the Station Duty Officer, 1st floor | In accordance with the station’s business hours | yes | yes |
| Komsomolsk-na- Amure |
Magistralnoe Chaussee, Building No.2, Duty Assistant of the Station Masteron |
In accordance with the station’s business hours | yes | yes |
| Konosha | Vokzalnaya Square, Building No.10, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Kostroma | Shirokova Street, Building No.1, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kotlas | Street of the 7th Syezd Sovetov, Building No.53, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Krasnodar | Privokzalnaya Street, Building No. 1/1, 2nd floor, Service Centre | *Daily 09:00- 19:00 | no | yes |
| Privokzalnaya Street, Building No. 1, Deluxe Lounge | In accordance with the station’s business hours | yes | yes | |
| Krasnoyarsk | July 30 Street, Building No.1, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kropachevo | Privokzlnaya Street, Building No. 3, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Kropotkin | Privokzalnaya Square, Building No.1, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Kurgan | V. M. Slosman Square, Building No. 6, Stroeniya 1, 2, Information Bureau | In accordance with the station’s business hours | yes | yes |
| Kursk | Privokzalnaya Square, Building No.1, Ground Floor | In accordance with the station’s business hours | yes | yes |
| Kushva | Privokzlnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Labytnangi | Sovietskaya Street, Building No.5, Premises of the Duty Assistant of the Station Masteron the 1st floor |
Even: 08:00- 01:00, odd: 08:00- 24:00 |
yes | yes |
| Lesozavodsk | Chelyuskina Street, Building No.5, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Lipetsk | Gagarin Street, Building No.106, Office of the Duty Officer for Issuing Certificates | In accordance with the station’s business hours | yes | yes |
| Liski | Privokzlnaya Street, Building No.16, Station Administrator | In accordance with the station’s business hours | yes | yes |
| Lihaya | Mikrorayon Likhovska, Privokzalnaya Square, Building No.1, Information Bureau, 1st floor | Daily, break 12:30, 13:30 | yes | yes |
| Lodeynoye pole | Ivana Yaroslavtseva Street, Building No.2, 1st floor of the railway station | In accordance with the station’s business hours | yes | yes |
| Louhi | Stantionnaya Street, BuildingNo. 6, on the 1st floor of the railway station, premises of the hall’s Duty Officer | On working days: 09:12- 18:00, break 12:00- 13:00 | yes | yes |
| Magdagachi | Vokzalnaya Street, Building No.10, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Magnitogorsk | Vokzalnaya Street, Building No.39, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Mariinsk | Dorozhnaya Street Building No.1 j, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Makhachkala | V. Emirova Street, Building No.10, premises of the stationary left luggage room | In accordance with the station’s business hours | yes | yes |
| Medvezhyegorsk | Artemyeva Street, Building No. 18, railway station building, 1st floor in the premises of the hall’s Duty Officer | Daily 11:00- 14:00, 15:00-17:30, 19:00- 20:30, 01:00- 06:00 | yes | yes |
| Miass | Miass-1, Academician Pavlova Street, Building No. 42/a, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Mikun' | Dzerzhinsky Street, Building No. 36, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Mineralnye Vody | Privokzalnaya Square, Building No.1, Long-term rest room, 2nd floor (south wing) | In accordance with the station’s business hours | yes | yes |
| Michurinsk | Privokzalnaya Square, Building No.1, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Mogocha | Plyasova Street, Building No.28, 1st floor of the railway station building,in the premises of the Duty Assistant to the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Mozhga | Privokzalnaya Street, Building No.6, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Murmansk | Comintern Street, Building No.14, Premises of the Duty Assistant of the Station Masteron | Around the clock, break 01:00- 05:00 | yes | yes |
| Naberezhnye Chelny | Musa Jalil Prospekt, Building No. 2, Premises of the Duty Assistant of the Station Masteron the 1st floor | In accordance with the station’s business hours | yes | yes |
| Nadvoitsy | Spiridonovadov Street, Building No. 16, Nadvoitsy, on the 1st floor of the railway station, premises of the hall’s Duty Officer | Daily 08:00 – 10:30, 13:00 –14:00, 15:30 – 17:00 | yes | yes |
| Nalchik | Privokzalnaya Square, Building No.1, Premises of the Duty Assistant of the Station Masteron the 1st floor | 07:00- 20:00, in accordance with the station’s business hours | yes | yes |
| Nakhodka | Nakhodkinsky Prospekt Street, Building No.39, Station Master’s Office | Daily 08:00- 20:00 | yes | yes |
| Nevinnomyssk | Stantsionny Pereulok, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Nerungri | Neryungri Station - passenger station, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Nizhnevartovsk | Severnaya Street, Building No.37, Office of the Station Duty Office | In accordance with the station’s business hours | yes | yes |
| Nizhneudinsk | Alleinnaya Street, Building No.6, on the 1st floor of the railway station, premises of the hall’s Duty Officer | In accordance with the station’s business hours | yes | yes |
| Nizhny Novgorod |
Revolution Square, Building No. 2A, left wing, 2nd floor, Service Centre |
Monday-Friday 10:00- 17:00, Saturday-Sunday days off | yes | yes |
| Revolution Square, Building No. 2a, in the Deluxe Lounge | In accordance with the station’s business hours | yes | yes | |
| Nizhny Tagil | Sadovaya Street, Building No.1/1, Office of the Station Duty Office | In accordance with the station’s business hours | yes | yes |
| Novoaltaysk | Cherepanovikh Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
|
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Transportnaya Street, Building No.2, Office of the Station Duty Office | In accordance with the station’s business hours | yes | yes |
| Novorossiysk | Zhukovsky Street, Building No.16, room for baggage storage, 1st floor | In accordance with the station’s business hours | yes | yes |
| Novosergiyevka | Karl Marx Street, Building No.17, in the premises of the Duty Assistant to the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Novosibirsk | Razezdnaya Street, Building No.20, in the premises of the Duty Assistant to the Station Masteron | Around the clock, break 01:00- 05:00 | yes | yes |
|
Dmitry Shamshurin Street, Building No.43, Service Centre |
In accordance with the station’s business hours | yes | yes | |
| Novosokolniki | Novosokolniki Station, Vokzalnaya Street,railway station building on the 1st floor in the waiting room, Duty Assistant to the Station Manager | In accordance with the station’s business hours | yes | yes |
| Novotroitsk | Zheleznodorozhnaya Street, Building No.1, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Novocherkassk | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Novyy Urgal | Vokzalnaya Street, Building No.1, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Noyabrsk | Privokzalnaya Street, Building No.6, 1st floor, Office of the Station Duty Office | In accordance with the station’s business hours | yes | yes |
| Nurlat | Lineinaya Street, Building No.12, railway station, the Nurlat station | In accordance with the station’s business hours | yes | yes |
| Nyandoma | Sevastyanova Street, Building No. 33, on the 1stfloor of the station building in the premises of the Duty Assistant of the Station Master | In accordance with the station’s business hours | yes | yes |
| Obluchye | 30 Years of Pobedy Street, Building No.14, Station Master’s Office | In accordance with the station’s business hours | yes | yes |
| Olenegorsk | Privokzalnoe Chaussein, 1st floor in the station | In accordance with the station’s business hours | yes | yes |
| Omsk | Lekonta Street, Building No. 1, Business Lounge, | In accordance with the station’s business hours | yes | yes |
| Orel | Privokzalnaya Square, Building No.1, 1st floor, South Hall, left luggage room | In accordance with the station’s business hours | yes | yes |
| Orenburg | Privokzalnaya Square, Building No.1, left luggage room | In accordance with the station’s business hours | yes | yes |
| Orsk | Vokzalnaya Street, Building No.24, in the premises of the Duty Assistant to the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Penza | Privokzalnaya Square, Building No.1, train station hotel | 24/7 | yes | yes |
| Pervouralsk | Vokzalnaya Street, Building No.1, 1st floor, office of the station duty | In accordance with the station’s business hours | yes | yes |
| Perm | Lenin Street, Building No.89 railway station, 1st floor, (Central entrance, opposite the ticket offices of the Gornozavodskoe Direction), air-rail ticket office | *Daily 08:00- 20:00 | yes | yes |
| Lenin Street, Building No.89, 1st floor, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes | |
| Petrovsk-Zabaykalsky | Lesnaya Street, Building No.9A, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Petrozavodsk | Gagarin Street, Building No.2A, central entrance, 2nd floor, deluxe zone | round the clock, break: 01:00- 05:00 | yes | yes |
| Pechora | Privokzalnaya Street, Building No.3A, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | ye |
| Plesetsk | Uborevicha Street, Building No.12, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Polyarnye Zori | Energetikov Street,Building No.22, on the 1st floor of the railway station, the room Duty officer | 09:18- 17:30, break 12:00- 13:00, in accordance with the station’s business hours | yes | yes |
| Priobye | Tsentralnaya Street, Building No. 8, in the premises of the Hall’s Duty Officer | In accordance with the station’s business hours | yes | yes |
| Prokopyevsk | Vokzalnaya Street, building No.46, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Prohladny | Privokzalnaya Square, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Pskov | Vokzalnaya Street, Building No.23, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Pyt-Yakh | 1 Mikrorayon Street, Building No.24, 2nd floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Pyatigorsk | Kirov Square, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | no | yes |
| Revda | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Rzhev | Privokzalnaya Street, Building No.12, 1st floor of the Rzhev-Baltic railway station, premises of the Duty Assistant to the Station Master | 24/7. Break 14:00- 15:00, 02:30- 03:30 | yes | yes |
| Rossosh | Tankistov Square, Building No.7, office of the station duty | In accordance with the station’s business hours | yes | yes |
| Rostov-on-Don | Privokzalnaya Street, Building No.1/2, Railway Station, 1st floor, Service Centre | *Daily, 09:00- 19:00 | yes | yes |
| Privokzalnaya Street, Building No.1/2, Deluxe Lounge, 1st floor. The entrance to the hall is from the first platform on the south side. | In accordance with the station’s business hours | yes | yes | |
|
Rtishchevo |
Zheleznodorozhnaya Street, Building No.17a, office of the station duty | In accordance with the station’s business hours | yea | yea |
|
Ruzayevka |
Privokzalnaya Street, Building No.1, The premises of the administrator’s long-term rest room | In accordance with the station’s business hours | yes | yes |
| Ryazhsk | Vokzalnaya Street, Building No.27, 2nd floor, Premises of the Duty Assistant of the Station Masteron |
Monday-Thursday 08:00–17:00, Friday 08:00–15:45, lunch 12:00–12:45, Saturday-Sunday- day off |
no | yes |
|
Ryazan |
Vokzalnaya Street, Building No.26, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Dimitrova Square, Building No.1, 1st floor, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes | |
| Samara | Komsomolskaya Square, Building No.1, deluxe zone | In accordance with the station’s business hours | yes | yes |
| Saransk | Vokzalnaya Street, Building No.6, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | no | yes |
| Vokzalnaya Street, Building No.7, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes | |
| Saratov | Privokzalnaya Square, Building No.1, Business Lounge | In accordance with the station’s business hours | yes | yes |
| Svobodny | Lineinnaya Street, Building No.40/1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Severobaykalsk | Prospektof 60 years of the USSR, Building No.19, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Segezha | Spiridonova Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | Daily 08:00-10:30, 12:30-20:00 | yes | yes |
| Sergach | Stantsionnaya Street, Building No.7, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Sergiev Posad | Vokzalnaya Square, Building No.2a, Premises of the Duty Assistant of the Station Masteron | Monday-Thursday 08:00–17:00, Friday: 08:00–15:45, break 12:00–12:45, Saturday-Sunday – day off | no | yes |
| Serov | Chernyakhovsky Street, Building No.11, 1st floor, office of the station duty | In accordance with the station’s business hours | yes | yes |
| Sibirtsevo | Vokzalnaya Street, Building No.8, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Skovorodino | Vokzalnaya Street, Building No.7, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Smolensk | Privokzalnaya Square, Building No.1, 1st floor, Information Bureau | In accordance with the station’s business hours | yes | yes |
| Sovetskiy | Zheleznodorozhnaya Street, Building No.9, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Sorochinsk | Perronnyi Pereulok, Building No.3, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Sortavala | Sortavala, Starovyborgskoye sh., 19, on the 1st floor of the building of the EC post, Premises of the duty officer | Daily 05:00-08:30, 09:30-15:30, 17:30-19:30, 20:30-00:00 | yes | yes |
| Sosnogorsk | Vokzalnaya Street, Building No.33, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Sochi | Gorky Street, Building No.56, Service Centre | *Daily, 09:00- 19:00 | yes | yes |
| Gorky Street, Building No. 56, Service Centre, Official Delegation Hall, 2nd floor | In accordance with the station’s business hours | yes | yes | |
| Adler railway station, Lenin Street, Building No. 113, railway station, Service Centre | *Daily, 09:00- 20:00 | yes | yes | |
| Adler railway station, Lenin Street, Building No. 113, Official Delegation Hall, 5nd floor | In accordance with the station’s business hours | yes | yes | |
| Spassk-Dalniy | Andreevskaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Stary Oskol | Pobedy Street, Building No.2, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Surgut | Privokzalnaya Street, Building No.23, Left luggage room | In accordance with the station’s business hours | yes | yes |
| Sizran |
Privokzalnaya Square, Building No. 2, Station Deluxe Lounge, Head Cashier |
In accordance with the station’s business hours | no | yes |
|
Privokzalnaya Square,Building No. 1. See the Duty Officer for issuing Certificates at the station’s Information Bureau |
In accordance with the station’s business hours | yes | yes | |
| Syktyvkar | Morozova Street, Building No.1a, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Taganrog | Moskatova Street, Building No.8, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | no | yes |
| Taiga | Privokzalnaya Street, Building No.23, Office of the Station Duty Officer | In accordance with the station’s business hours | yes | yes |
| Taishet | Severovokzalnaya Street, Building No.10, Duty Officer for Issuing Certificates on the 1st floor of the station building | In accordance with the station’s business hours | yes | yes |
| Tambov | Privokzalnaya Square, Building No.1, the office of the Duty Officer for Issuing Certificates | In accordance with the station’s business hours | yes | yes |
| Tver | Komintern Street, Building No.18, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Tikhvin | Privokzalnaya Square, Building No.1, on the 1st floor of the railway station | In accordance with the station’s business hours | yes | yes |
| Tikhoretsk | Oktyabrskaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | no | yes |
| Tobolsk | Mikrorayon Mendeleevo, Building No.35, office of the Station Master | In accordance with the station’s business hours | yes | yes |
| Tolyatti | Zheleznodorozhnaya Street, Building No.8, Premises of the Duty Assistant of the Station Masteron, 1st floor | Daily 06:30-18:30, 21:00-06:30 even | yes | yes |
| Vokzalnaya Street, Building No.38, office of the Station Master | In accordance with the station’s business hours | yes | yes | |
| Tomsk | Vokzalnaya Street, Building No.69, in the left luggage room | In accordance with the station’s business hours | yes | yes |
| Kirova Prospekt, Building No.70 | In accordance with the station’s business hours | yes | yes | |
| Topki | Vokzalnaya Street, Building No.6, office of the Station Master | Daily 08:00-20:00 | yes | yes |
| Torzhok | Vokzalnaya Street, Building No.25, Premises of the Duty Assistant of the Station Masteron, 1st floor | Daily, break 12:00-13:00 | yes | yes |
| Trudovoye | Putyatinskaya Station, Building No.52c, Ygolnaya Station, on the ground floor of the station building in the premises of the Duty Assistant to the Station Master | In accordance with the station’s business hours | yes | yes |
| Tuapse | Pobedy Street, Building No.2, Station Deluxe Lounge, 1st floor | In accordance with the station’s business hours | yes | yes |
| Tuymazy | 70 Years of October Street, Building No.8 | In accordance with the station’s business hours | yes | yes |
| Tula | Puteivskaya Street, Building No.4, left luggage room,1st floor of the luggage and baggage department (suburban ticket offices) | In accordance with the station’s business hours | yes | yes |
| Tulun | Ostrovskaya Street, Building No.21, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Tynda | Privokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Tyumen | Privokzalnaya Street, Building No.22, Railway station building, 1st floor (central entrance, left), air-rail ticket office | *Daily, 09:00- 21:00 | yes | yes |
| Privokzalnaya Street, Building No.22, 1st floor, business lounge | In accordance with the station’s business hours | yes | yes | |
| Ulan-Ude | Street of the 1905 Revolution, Building No.35, in the premises of the Deluxe Lounge, 2nd floor | In accordance with the station’s business hours | yes | yes |
| Ulyanovsk | Lokomotivnaya Street, Building No.96, train station hotel, 1st floor | In accordance with the station’s business hours | yes | yes |
| Uren | Bragina Street, Building No.18, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Usinsk | Zheleznodorozhnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Usolye-Siberian | Privokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Ussuriysk | Vokzalnaya Street, Building No.2, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Ust-Katav | Telegrafnay Street, Building No.2, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Ufa | Privokzalnaya Square, Building No.1, in the premises of the Deluxe Lounge | 24/7 | no | yes |
| Privokzalnaya Square, Building No.3, in the premises of the Deluxe Lounge, 2nd floor | In accordance with the station’s business hours | yes | yes | |
| Ukhta | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Uyar | 30 Years of Victory Street, Building No.21v, office of the head of the station, contact the duty on the hall of the railway station | In accordance with the station’s business hours | yes | yes |
| Khabarovsk | Leningradskaya Street, Building No. 58, Information Bureau | In accordance with the station’s business hours | yes | yes |
| Hasan | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Chebarkul | 1stMay Street Building No.2a, Premises of the Duty Assistant of the Station Masteron, 2nd floor | In accordance with the station’s business hours | yes | yes |
| Cheboksary | Privokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Chelyabinsk | Privokzalnaya Street, Building No.1, in the premises of the Deluxe Lounge, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Cheremkhovo | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Cherepovets | Zavokzalnaya Street, Building No.9, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Chernushka | Zheleznodorozhnaya Street, Building No.386, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Chernyshevsk | Zheleznodorozhnaya Street, Building No.23, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Chita | Butina Street, Building No.2, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Chudovo | Oktyabrskaya Street, Building No.2 | In accordance with the station’s business hours | yes | yes |
| Chupa | Chupa village, Vokzalnaya Street, Building No.9, 1st floor | Monday-Friday, 11:06 – 17:30, break 14:30 – 15:30 | yes | yes |
| Chusovoy | Privokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Sharya | Vokzalnaya Street, Building No.27v, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Shilka | Vokzalnaya Street, Building No.1, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Shimanovsk | Pervomaiskaya Street, Building No.15, Premises of the Duty Assistant of the Station Masteron, 1st floor | In accordance with the station’s business hours | yes | yes |
| Yalutorovsk | Zheleznodorozhniy lane, Building No.2a, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Yar | Gorky Street, Building No.23, Premises of the Duty Assistant of the Station Masteron | In accordance with the station’s business hours | yes | yes |
| Yaroslavl | Yaroslavl-Glavnyi Square, Building No.1a, 1st floor, in the room for a long rest room | In accordance with the station’s business hours | yes | yes |
*pick-up/issuance points have been temporarily suspendeddue to the adverse epidemiological situation.